Buying Remotely with Redrow

Posted 28 July 2020 by Keith Osborne

First-time buyers relocate from Scotland to Kent after reserving remotely with Redrow during lockdown...

Rebecca and Martin purchased their first home together while in lockdown from their home in Falkirk, Scotland. The couple moved to Scotland seven years ago, while pregnant with their daughter and have since had a little boy, but decided it was time to move back to England to be closer to their family based in Essex.

Rebecca commented: “Purchasing our new Redrow home during lockdown was quite a bizarre, but exciting process. We had begun our online search looking for homes in Essex but started branching out further as we love the idea of living close to the coast. We found a selection of Redrow homes in Herne Bay in Kent and got in touch with the sales team at their Sunningdale Green development to see if we could view the home remotely.

“Our virtual tour took place in early May and was carried out via WhatsApp video call. The home we were interested in was finished so our tour started in the cul-de-sac and took us up the driveway to give us a feel for the street and the outside of the property. Once inside we were shown around the four-bedroom property and really loved what we saw. Leon, our sales manager, who conducted the virtual tour was fantastic, nothing seemed to be too much trouble and we felt really reassured about the quality of the home and the service we would receive throughout the homebuying process.

“After the call, Redrow sent through a video of the property giving us the opportunity to re-watch it in our own time, pause and zoom in at certain points. We decided to reserve the home two days later. It is going to suit our family perfectly.”

Although Rebecca and Martin are first-time buyers, they had been renting their home in Falkirk from Rebecca’s parents, and handled the sale of that property on their behalf.

Sunningdale GreenSunningdale Green

Rebecca continued: “We sold the home we are living in for my parents via WhatsApp video call in March and also shared the video with the buyers afterwards. It is great that technology enables you to buy and sell property remotely.”

The family are looking forward to a summer by the English coast before enrolling their children in a school in Whitstable for the start of the new term.

Rebecca said: “It is quite crazy to think we won’t have seen our new home or even visited the area we are moving to until moving day. The tour of the home and the reputation Redrow has did enough to alleviate any concerns we might have had buying this way.”

Rebecca and Martin used the government’s Help to Buy scheme and have purchased a four-bedroom Readymade Harrogate house type from Redrow’s Heritage Collection. Redrow’s Readymade homes are ready for buyers to move into in as little as a month.

Find out more about Sunningdale Green from Redrow Homes.


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