Churchill Retirement Living is a privately owned, family-run housebuilder, and is the UK’s second largest retirement homes specialist. It was founded in 1994 by brothers Spencer and Clinton McCarthy, and has an ambition to be selling 1,000 homes a year by 2019. It has a head office in Hampshire and regional offices across England.
Homes for sale from the housebuilder are apartments designed for retirement living, typically one- or two-bedroom apartments with some communal facilities and a 24-hour hotline available in case of emergencies. It offers services to help buyers, including home exchange, removal services and sometimes help with legal fees and specialist financial advice for the over-55s.
The company chooses the sites for its new developments based on location and good transport links so residents are able to easily access local amenities and leisure facilities.
Churchill Retirement Homes has won numerous awards over the years, including several WhatHouse? Awards, notably the Housebuilder of the Year title in 2016, becoming the first retirement specialist ever to win. They won Bronze in the Best Medium Housebuilder category at the WhatHouse? Awards in both 2020 and 2021, Bronze for Best Retirement Development in 2022 and most recently won Gold for Best Retirement Home Developer at the WhatHouse? Awards 2023.
In 2015, it launched the Churchill Foundation, with Dame Esther Rantzen DBE as its Patron. The foundation aims to transform lives through investment in three areas: the support and wellbeing of the young, the promotion of health among the elderly and the relief of sickness, disease and human suffering. It also supports smaller, local charities with donations.
At Churchill Retirement Living, we have developed a Customer Charter for all those seeking to buy a retirement apartment in the UK. As one of the UK's leading property developers, we are committed to:
Treating Customers fairly as set out in the Consumer Code for Homebuilders Providing Customers with comprehensive information on their purchase in an easy to understand format Ensuring information is accurate, up-to-date and reliable for Customers to make sound buying decisions Providing excellent levels of service, both during the buying process and after move in day Ensuring Millstream Management Services oversees the smooth and efficient running of our developments to meet our high expectations Ensuring Customers are guided throughout the entire process with appropriate access to feedback and communication processes Continually monitoring service levels through Customer research and experience insight.