We describe ourselves as a customer service organisation because it’s our customers that we’re here for, and we’ve been around for more than 125 years.

That means the people we provide homes to today – our tenants and leaseholders – and the people we provide care and support services to today. It also means our future customers. 

We operate in 165 local authority areas across England. Most of our homes are homes for rent at prices significantly lower than those charged in the private market. And on tenancy terms which offer far greater security. We also provide affordable home ownership options an homes that people can purchase outright on the open market, recognising that the shortage of housing in this country affects those seeking to buy a home too.

This range of housing meets a range of needs, and any profit we make on homes for outright sale helps us invest in and build more affordable homes.

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