Legal & General Homes is committed to providing first class customer service.

We understand how difficult buying a home can be and, as a result, we try to do everything we can to make the process as straightforward and stress-free as possible. In fact, we were recently recognised at the UK Customer Experience Awards for our innovative and inspirational approach to customer service. 

With us there are no hidden costs when buying your new home, we don’t charge extra for carpets, tiles or lawns – it all comes as standard. Our homes have the most up-to-date technology already built in, for instance, Hive smart thermostats to control your heating and hot water, energy efficient Bosch appliances, as well as fibre optic cabling directly to the home before you move in. So you’ll be able to keep up with in-home digital demands without delay.

Our aim is for customers to enjoy the journey and feel connected to their home from the minute they reserve. Already, we are helping to improve industry standards – 100% of our customers who responded to independent surveys said they would recommend Legal & General Homes.

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