How to opt-out
The Website (“www.whathouse.com”), is operated by What House Digital Ltd (trading as WhatHouse Digital Ltd) ("WhatHouse Digital Ltd/we/our/us"), a company incorporated in England (Company Number 08159289) with its registered address at What House Digital Limited, Fifth Floor, 291-299 Borough High Street, London, SE1 1JG, United Kingdom.
The purpose of this statement is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you.
For the purpose of the Data Protection Act 1998, the data controller is What House Digital Ltd (trading as “WhatHouse Digital Ltd”). All details supplied to WhatHouse Digital Ltd will be safeguarded both by this Policy and also by the Data Protection Act 1998.
We collect information to provide better services to all of our users – from establishing which browser you are using, to useful things like help to buy guides and helping you with the moving process.
We collect information in the following ways:
Without limitation to the foregoing we may disclose any information and data relating to you to the police or any regulatory or government authority including but not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.
Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.
Disclosure of your information
We may give information about you to the following companies and organisations, who may use it for the same purposes as set out above:
Security of personal information
We take the security and disclosure of personal information very seriously and as such we will not sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties save as set out above.
We are mindful of the importance of upholding the security of information under our control. All data collected through our site that is stored electronically, is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1998. We endeavour to take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security of any personal information you disclose on-line. You accept the inherent security risks of providing information and transacting over the Internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful default.
Your rights to see your personal data
You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a £10 fee. If you wish to see the personal data that we hold on you or to object to the use we have made of your personal data, please contact us at the following address:
Subject Access Request
What House Digital LimitedFifth Floor291-299 Borough High StreetLondonSE1 1JGUnited Kingdom